Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment.

Delivery may take between 2 and 14 days, depending on the delivery option.

Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of kuddlenpops.com.au.

RETURNS AND REFUNDS

kuddlenpops.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Return Policy

If you believe your item may be faulty, please notify us within 14 days of purchase to discuss the reason for return or refund. Email hello@kuddlenpops.com.au to advise the issue.

If the product is faulty a refund or replacement of the same product will be issued.